Effective date: 28 January 2021
ALCHosting, the hosting brand of Cañaveral Group. provides cloud hosting and dedicated services to its clients to help them maintain online presence that is beneficial in their informational and commercial endeavors. The use of services from ALCHosting or submission of an online order form constitutes acknowledgement and agreement to the terms outlined in this Acceptable Usage Policy (AUP). ALCHosting is under no duty to monitor or control Clients’ activities and is not responsible for any misuse of the ALCHosting.
ALCHosting reserves the right to transfer accounts to another server without permission from the owner when it deems necessary to protect the interest of ALCHosting and its clientele.
Encrypted contents may be subjected to scrutiny to protect the interest of users in the system. ALCHosting reserves the right to remove encrypted files, move it to another server, suspend or terminate an account as it deems necessary to protect other users in the server.
ALCHosting will neither be held liable for any violation that may be committed by client nor for any damages, such as loss of profit or savings, or other incidental, consequential, punitive, or special damages arising out of the hosting services due to circumstances beyond reasonable control.
Examples of unacceptable material on all ALCHosting servers include:
ALCHosting reserves the right to determine if contents, domain name, URL, embedded codes, images and animation are in direct or indirect violation of these contents. ALCHosting further reserves the right to immediately and without notice, suspend any doubtful account specially when there are indications of possible abuse or attack. Moreover, ALCHosting further reserves the right to suspend accounts which contents are encrypted and where there are indication that accounts can be used as jumping board for an attack.
If any section of this Acceptable Usage Policy is deemed invalid or unenforceable, the remaining sections will remain in full force and effect. Client agrees to indemnify, defend and hold harmless ALCHosting, its management, officers, and employees against all claims and expenses resulting from any violation of this AUP.
Any activity that is intentionally or unintentionally causing harm to resources of any server in ALCHosting is prohibited. This includes but shall not be limited to use of high CPU time consuming software, improper use of server space, unauthorized reselling, and unauthorized access to remote systems, using shared hosting account's email for sending or receiving system notification to multiple recipients periodically or continously.
Internet Relay Chat (IRC), CGI or PHP-based shell scripts, web proxy scripts, and other script and software aimed at illegal accessing of a website, server or channel and other relative objectives are prohibited and therefore are grounds for suspension and termination of an account. Scripts such as online training, forum, advertisement boards, real-estate property listing maybe allowed provided that traffic is within reasonable degree for a shared resource and email notification to members do not exceed an average sending limit of 400 emails per hour and is not causing RBLs and popular mail providers to block shared or dedicated IP address. ALCHosting reserves the right to determine if an account is using up resource beyond the average business usecase for the package and may recommend an upgrade or transfer to another virtual machine or server.