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Frequently Asked Questions

Do you have questions about ALC Hosting's services?
We have the answers to some of the most commonly asked questions about our customers below.

We know there is a lot of competition in the web hosting business. We are not the cheapest company out there, but cheapest isnt always the best – quite the contrary! We offer you incredibly fast servers with excellent redundant connectivity. On top of that, our knowledgeable staff provides the support you deserve every day of the week, 365 days a year.

ALC Hosting servers are located in very well-connected data centers in United States, Europe and Asia. Tech support monitoring server's uptime 24/7. 99.99% uptime guarantee is backed up by our Service Layer Agreement & every minute of downtime is compensated. With 1 Tbps network capacity, different uplinks and peerings, automatic route optimization software we'll provide you with the above and beyond Webhosting experience.

All services are DDoS-ready - upon request, we’ll switch you to enterprise-grade in-line DDoS filters. Basic DDoS protection is an add-on for server/VPS that costs $50/month - excellent protection against protocol attacks. Remote DDoS protection is an anti-DDoS proxy service that helps to protect your web applications, it will carefully filter out malicious traffic & pass only legitimate visitors to your server

Web hosting
Our ALC Hosting Web Hosting services are modular, meaning that you’re able to adapt them as your website grows. If you just run one website, then the Essential package is your best choice. You receive 15 GB of storage, 10 databases, and 50 email accounts, and a free domain for one year. But what happens when traffic to your website grows and this package isnt enough anymore? Simply switch to the Business package, which allows for unlimited websites and gives you unlimited storage, unlimited databases, and 50 email accounts. With ALC Hosting, you can also cancel at any time, so theres no risk.

Domains
With ALC Hosting, you can customize and structure your website using up to 10,000 subdomains. You’ll be spoiled for choice with the large number of extensions available, from the classic .com and .org domains to regional extensions like .boston and .nyc. Dont leave visitors guessing, use the industry-specific extensions like .marketing or .fashion to show visitors what your websites about. Check their availability on our site and then simply buy your perfect domain. It only takes a few clicks to register and activate your domain. Renewal is also automatic and easy!

Website Builder
Do you want to launch a website but dont have a developer on hand? This is where ALC Website Builder comes in. With this website builder, ALC Hosting provides you with a professional-looking website that you can adapt according to your needs, with no coding required. In just a few clicks, you can build a website that fits your needs even if you don’t know the first thing about creating one yourself.

E-commerce
Want to sell products in your own online store? ALC Hosting has the solution for you. With our eCommerce Website Builder packages, you dont need to be an IT expert to build the online store of your dreams. ALC Hosting provides you with ready-made stores that you can easily customize to showcase and sell your products. You can display up to one million items. And with our store management app on your smartphone, you can always keep an eye on your business no matter where you are. Inventory management, deliveries, choice of payment methods, promotions on social networks, partnerships on sales platforms — there are so many options guaranteed to make your online store a success.

Email hosting
With ALC Hosting, you can obtain email addresses that match your domain name, as well as different email addresses that correspond to the pages of your website. By combining powerful email hosting and the latest versions of office and productivity apps like Microsoft 365 and G Suite, you’ll be set up for success. These ALC Hosting solutions guarantee you secure and high-quality email hosting that is perfectly adapted to the needs of professionals.

VPS and DS
ALC Hosting scales to your needs. From flexible Cloud servers where you pay for what you use with pay-per-minute billing, to dedicated servers with pay-per-use billing, full API control, load balancing and a deployment time of only eight minutes, to our virtual servers with full root access and API, youll find a server product that meets your expectations. Furthermore, our newest servers meet the highest standards for energy efficiency and are recycled or recovered at the end of their service life.

At ALC Hosting, we are committed to hosting your data in the most sustainable and environmentally-friendly way possible. This includes regularly reevaluating the operational efficiency of our data centers to improve energy efficiency. And to reduce our CO emissions, we source our energy from renewable sources when possible, we offset when green options are not available. Reducing consumption is also an essential part of our environmental policy. Using technologies, such as virtualization and container clusters, also enables us to maximize performance for our users while reducing our environmental impact. You can learn about how we’re contributing to a more sustainable future here.